Professor Timothy Devinney

Devinney, T.M., Auger, P. & Eckhardt, G. 2010, The Myth of the Ethical Consumer, 1, Cambridge University Press, Cambridge, UK.
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Corporations and policy makers are bombarded with international surveys purporting to show that most consumers want ethical products. Yet when companies offer such products they are often met with indifference and limited uptake. It seems that survey radicals turn into economic conservatives at the checkout. This book reveals not only why the search for the +ethical consumer+ is futile but also why the social aspects of consumption cannot be ignored. Consumers are revealed to be much more deliberative and sophisticated in how they do or do not incorporate social factors into their decision making. Using first-hand findings and extensive research, The Myth of the Ethical Consumer provides academics, students, and leaders in corporations and NGOs with an enlightening picture of the interface between social causes and consumption.

Crouch, G., Devinney, T.M. & Louviere, J.J. 2012, 'Developments in Space Tourism: Current and Future Research' in Cathy HC Hsu and William C Gartner (eds), The Routledge Handbook of Tourism Research, Routledge, NY, NY, pp. 339-356.
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The first space tourist, Dennis Tito, paid for a seat on a Russian Soyuz rocket and spent a week at the International Space Station in April 2001. A year later, mark Shuttleworth repeated this experience. A third space tourist, Lance Bass had been training for a similar space trip scheduled for October 2012 until negotiations broke down between Bass' representitives and the Russian Space Agency broke down. The NASA Shuttle Columbia disaster in Febuary 2003 resulted in the cessation of futher shuttle flights for a considerable period and the suspension, at the time, of further flights by the would-be orbital space tourists.

Devinney, T.M. 2012, 'Using market segmentation approaches to understand the green consumer' in Bansal, P and Hoffman, A.J. (eds), Oxford Handbook of Environmental Management, Oxford University Press, UK, pp. 384-402.
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Nikolova, N. & Devinney, T.M. 2012, 'The nature of client-consultant interaction: A critical review' in T. Clark and M. Kipping (eds), The Oxford Handbook of Management Consulting, Oxford University Press, United Kingdom, pp. 389-409.
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Tihanyi, L., Devinney, T.M. & Pedersen, T. 2012, 'Introduction to Part II: Institutional theory in international business and management' in Laszlo Tihanyi, Timothy M. Devinney, Torben Pedersen (eds), Institutional Theory in International Business and Management, Emerald Group Publishing Limited, UK, pp. 33-42.
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One of the most important trends that supporting the rise of institutional theory research is the increasing number of leading multinational enterprises headquartered in a greater number of countries. Although early international business studies focused on multinationals from the United States, the developed countries of Western Europe and Japan, some of the largest multinational enterprises today are from non-Triad countries, including Brazil, China, Korea, India, Mexico, Russia, South Africa and Taiwan. These new multinationals exhibited behaviours different from those of established Triad multinationals and, in many cases, competed with distinctly different strategies. The result was that international business scholars, who traditionally concentrated on studying host country factors as the key to understanding corporate behaviour began to pay much more attention to the characteristics of the multinationals+ home institutional environments as a potential determinant of the multinationals+ internationalization strategy. For example, a growing number of studies have examined the variance in corporate governance systems around the world and their implications for the strategies of multinational enterprises (La Porta, Lopez-de-Silanes, & Shleifer, 1999; Pedersen & Thomsen, 1997). The shift in the population of leading multinationals has also led to the emergence of research on business groups. Although Japanese multinational enterprises had the kereitsu structure and some European firms were parts of conglomerates these structures were considered by most scholars to be inefficient. However, this viewpoint is changing as the body of new multinational enterprises originates from countries where business group membership has been the norm, rather than the exception

Asmussen, C.G., Pedersen, T., Devinney, T.M. & Tihanyi, L. 2011, 'Dynamics of globalization: Location-specific advantages or liability of foreignness?' in Asmussen, CG; Pedersen, T; Devinney, TM; Tihanyi, L (eds), Dynamics of Globalization Location-Specific Advantages or Liabilities of Foreignness?, Emerald Group Publishing Limited, Bingley, United Kingdom, pp. 45-53.
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The location factor has long been neglected in International Management (1M) studi es, traditionally relegaled to an exogenous role and ascribed a somewhat trivial impact (Dunning, 1998). One major source of this neglect is in our conceptualization of firms' loca tion-specific advantages (LSAs) as completely distinct from finn-specific advantages - i.e. a [actor that only explains the choice o[ location [or different activities but not the variation in firm-specific advantages (FSAs). However, increased globallzation has, in many ways, put the location [actor back onto the map o[ international business and management scholarship once again. As we will argue in Lltis in troductory chapter, and as the contribu tions in the 2011 volwne o[ Advances in Ilitemational Manageme1Zl bear out, old questions have been revitalized in a new context and new and challenging questions have been raised pertaining to the importance of location in international business and management.

Devinney, T.M. 2011, 'Bringing managers' decision models into FDI research' in Ramamurti, R; Hashai, N (eds), The Future of Foreign Direct Investment and the Multinational Enterprise, Emerald Group Publishing Limited, UK, pp. 61-83.
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This chapter presents a structure within which to think about incorporating managerial decision models and managers' decisions into management research in general and foreign direct investment research more specifically. The thinking builds on Aharoni's initial research in The Foreign Investment Decision Process (1966) while incorporating his most recent call to action around the behavioral models of managers in +Behavioral Elements in Foreign Direct Investment+ (2010).

Pedersen, T., Soo, C. & Devinney, T.M. 2011, 'The importance of internal and external knowledge sourcing and firm performance: A latent class estimation' in Asmussen, CG; Pedersen, T; Devinney, TM; Tihanyi, L (eds), Dynamics of Globalization Location-Specific Advantages or Liabilities of Foreignness?, Emerald Group Publishing Limited, Bingley, United Kingdom, pp. 389-423.
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This research examines the dif/erential impact 0/ the importance 0/ internally and ex ternally sourced in/ormation and knowledge and their relationship 10 absorptive capacity andfirm performance. In addition, IMs analysis deals directly with the "nobservable heterogeneity amongst firms that is generally viewed as the raison d'ilre f or a unique resource-based perspective of organizational performance. Lalent class, finite mix ture regression models are used that show that a single model relating knowledge sourcing, absorptive capacity and firm performance is inadequate in explaining even a minor portion of the variation which is seen between firms.

Auger, P., Devinney, T.M. & Louviere, J.J. 2010, 'Global segments of socially conscious consumers: Do they exist?' in Smith, NC; Bhattacharya, CB; Vogel, D; Levine, DI (eds), Global Challenges in Responsible Business, Cambridge University Press, Cambridge, UK, pp. 135-160.
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There is little doubt that corporate social responsibility (CSRj has gained in importance over the last decade leading firms to develop increasingly sopbisticated CSR strategies for their organizations.' The challenges facing managers are nothing short of daunting given the vast number of issues that fall under the rubric of CSR and the equally large number of often conflicting groups pressuring compan ies to be more socially responsible.2 The situation is even more complex for Jarge and weH-known multinational enterprises (MNEs) with operations that often span the globe and expose the organization to a wide range of economic, social, development and political conditions.

Devinney, T.M. 2009, 'Commentary The liability of foreignness, capabilities, knowledge, and the performance of the subsidiary' in Joseph L.C. Cheng, Elizabeth Maitland, Stephen Nicholas (eds), Managing Subsidiary Dynamics Headquarters Role, Capability Development, and China Strategy, Emerald, Bingley, United Kingdom, pp. 151-161.
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One of the major conceptual dilemmas of international management has been issue of the liability of foreignness. The multinational enterprise (MNE), as it expands internationally, faces two fundamental problems: does it continue to do abroad what it does well at home, or does it change its approach to adapt to the differing conditions in its new markets? Additionally, the option of changing its approach confronts a major constraint: how to cover the costs of organizational complexity brought on by multinationality. Together, these problems and this constraint imply that multinationals face complexity and strategic-fit costs that quickly overwhelm the gains from economies of scale and scope that are derived from moving abroad into what are, for them, new markets. We know by the fact that multinationals exist and thrive that they are able to overcome these concerns. However, the question of why and how remains something of a mystery, although one we can conceptually work around this with a bit of theoretical and semantic legerdemain.

Devinney, T.M. 2009, 'Commentary: The liability of foreignness, capabilities, knowledge, and the performance of the subsidiary' in Cheng, JLC; Maitland, E; Nicholas, S (eds), Advances in International Management: Managing, Subsidiary Dynamics: Headquarters Role, Capability Development, and China Strategy, Emerald, New York, USA, pp. 151-161.
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One of the major conceptual dilemmas of international management has been issue of the liability of foreignness. The multinational enterprise (MNE), as it expands internationally, faces two fundamental problems: does it continue to do abroad what it does well at home, or does it change its approach to adapt to the differing conditions in its new markets? Additionally, the option of changing its approach confronts a major constraint: how to cover the costs of organizational complexity brought on by multinationality. Together, these problems and this constraint imply that multinationals face complexity and strategic-fit costs that quickly overwhelm the gains from economies of scale and scope that are derived from moving abroad into what are, for them, new markets.

Nikolova, N. & Devinney, T.M. 2008, 'Building community' in Barry, D; Hansen, H (eds), The SAGE Handbook of New Approaches in Management and Organization, Sage Publications, London, UK, pp. 503-513.
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Auger, P., Devinney, T.M. & Louviere, J.J. 2007, 'Measuring the importance of ethical consumerism: A multi-country empirical investigation' in Hooker, J; Hulpke, JF; Madsen, P (eds), Controversies in International Corporate Responsibility, Carnegie Mellon University - Philosophy Documentation Center, Charlottesville, USA, pp. 207-221.
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Coltman, T., Devinney, T.M. & Midgley, D. 2005, 'Strategy content and process in the context of e-business performance' in Szulanski, G; Porac, J; Doz, Y (eds), Strategy Process: Advances in Strategic Management, Elsevier, London, UK, pp. 349-386.
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Devinney, T.M., Midgley, D. & Soo, C. 2005, 'Knowledge creation in organizations: A multiple study overview' in Davis, J; Subrahmanian, E; Westerberg, A (eds), Knowledge Management: Organizational and Technological Dimensions, Physica-Verlag, Heidelberg, Germany, pp. 77-96.
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The notion that knowledge is a source of competitive advantage has been advocated extensively in the management literature over the past decade (i.e., Winter, 1987; Quinn, 1992; Nonaka and Takeuchi, 1995). The value of intangible assets increases as goods and services become more sophisticated in content and production and the foundation of competition becomes intensively knowledge-based. As hypothesized by Teece (1998: 76), "the key sources of wealth creation at the dawn of the new millennium will lie with new enterprise formation; the renewal of incumbents; the exploitation of technological know-how, intellectual property, and brands; and the successful development and commercialization of new products and services"

Devinney, T.M., Coltman, T. & Midgley, D. 2004, 'E-business performance: A latent class examination' in Fandel, G; Backes-Gellner, U; Schlter, M; Staufenbiel, JE (eds), Modern Concepts of the Theory of the Firm: Managing Enterprises in the New Economy, Springer-Verlag, Berlin, Germany, pp. 58-68.

Devinney, T.M. 2004, 'The eclectic paradigm: The developmental years as a mirror on the evolution of the field of international business' in Cheng, JLC; Hitt, MA (eds), Advances in International Management - Managing Multinationals in a Knowledge Economy: Economics, Culture, and Human Resources, Elsevier JAI, Oxford, UK, pp. 29-42.

Venaik, S., Midgley, D. & Devinney, T.M. 2004, 'Dual paths to multinational subsidiary performance: Networking to learning and autonomy to innovation' in Ari+¦o, A; Ghemawat, P; Ricart, JE (eds), Creating Value through International Strategy, Palgrave Macmillan, New York, USA, pp. 130-144.

Devinney, T.M., Midgley, D. & Venaik, S. 2003, 'Managerial beliefs, market contestability and dominant strategic orientation in the eclectic paradigm' in Cantwell, J; Narula, R (eds), International Business and the Eclectic Paradigm: Developing the OLI Framework, Routledge, London, UK, pp. 152-173.

Gudergan, S., Devinney, T.M. & Ellis, R. 2002, 'An integrated framework of alliance governance and performance' in Trick M A (ed), Growing the International Firm: Success in Mergers, Acquisitions, Networks and Alliances, Carnegie Mellon University Press, Pittsburgh, USA, pp. 151-163.

Auger, P., Devinney, T.M., Dowling, G.R., Eckert, C. & Lin, N. 2013, 'How much does a company's reputation matter in recruiting?', MIT Sloan Management Review, vol. 54, no. 3, pp. 79-88.

Braithwaite, J., Westbrook, M., Nugus, P., Greenfield, D., Travaglia, J., Runciman, W., Foxwell, R., Boyce, R., Devinney, T.M. & Westbrook, J. 2013, 'Continuing differences between health professions' attitudes: the saga of accomplishing systems-wide interprofessionalism.', International Journal for Quality in Health Care, vol. 25, no. 1, pp. 8-15.
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Braithwaite, J., Westbrook, M., Nugus, P., Greenfield, D., Travaglia, J., Runciman, W., Foxwell, R., Boyce, R., Devinney, T.M. & Westbrook, J. 2012, 'A four-year, systems-wide intervention promoting interprofessional collaboration', BMC Health Services Research, vol. 12, no. 99, pp. 1-8.
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Background: A four-year action research study was conducted across the Australian Capital Territory health system to strengthen interprofessional collaboration (IPC) though multiple intervention activities. Conclusions: Our longitudinal interventional study of IPC involving multiple activities supporting increased IPC achieved many project-specific goals. However, improvements in attitudes over time were not demonstrated and neutral assessments predominated, highlighting the difficulties faced by studies targeting change at the systems level and over extended periods.

Devinney, T.M., Auger, P. & Eckhardt, G. 2012, 'Can The Socially Responsible Consumer Be Mainstream?', Zeitschrift f++r Wirtschafts- und Unternehmensethik (zfwu), vol. 13, no. 3, pp. 227-235.
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Empirical evidence reveals that the general notion of an `ethical+ consumer is a myth. However, in specific contexts specific individuals will reveal their social preferences through their consumption choices. Yet this implies that it is niche contexts and niche individuals that lead to a niche of socially responsible consumers. This article discusses the possibility that this niche phenomenon can be expanded so that more social consciousness arises through consumption choice. We argue that to making the socially responsible consumer mainstream entails a logic not unlike that used to enhance the other intangible aspects of consumption.

Devinney, T.M. & Siegel, D.S. 2012, 'Perspectives on the art and science of management scholarship', Academy of Management Perspectives, vol. 26, no. 1, pp. 6-11.
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Management is an amalgam of four social science disciplines: psychology, sociology, economics, and, to a lesser extent, political science. In these social sciences, +proof+ is hardly absolute, and journals seldom publish the type of controlled study one observes in the physical sciences. What advances each social science is the ability to determine the veracity of theories that are evolving, based on quantitative and qualitative evidence. In the social sciences, we rarely observe +slam dunk+ empirical findings, as has been seen in physics most recently with respect to the search for the Higgs boson or the Gran Sasso findings of faster-than-light neutrinos, where a small set of findings can be more or less definitive if confirmed. Scientific advancement in management and the social sciences rarely is achieved via a small set of critical experiments (Mayo, 1996). For us, intellectual progress entails much more of the nudging, pushing, competing, and convincing that mark Kuhnian-style scientific systems (Kuhn, 1970)

Gudergan, S., Devinney, T.M., Richter, N.F. & Ellis, S. 2012, 'Strategic Implications for (Non-Equity) Alliance Performance', Long Range Planning, vol. 45, no. 5/6, pp. 451-476.
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Based on data from two separate cross-industry samples, we offer empirical support for a theoretic framework that explains an important set of antecedents to alliance performance. Our findings suggest that capability complementarity and investment in the alliance + via their influence on the development of competitive capabilities + as well as implementation effort, are important elements that ultimately affect the success of the partnership. Furthermore, our findings confirm that it is not only the generation of quasi-rents but the generation of Schumpeterian rents that have an impact on performance in non-equity alliances. This is seen in the relationship between alliance performance and the capacity of the alliance to change and innovate in a strategically flexible manner.

Anderson, E.J., Coltman, T., Devinney, T.M. & Keating, B. 2011, 'What drives the choice of a third party logistics provider?', Journal of Supply Chain Management, vol. 47, no. 2, pp. 97-115.
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It is generally believed that companies choose supply chain partners on the basis of their distinctive value propositions + a fact one would also expect holds true when companies choose a logistics service provider. However, faced with the complexities of varied customer demands, it can be difficult for logistics service companies to obtain an effective understanding of how customers differentially value the service components they offer. In this paper, we address this issue by identifying the factors that are important in a customer+s choice of a logistics service provider. Using stated choice methods we explore the relative importance of seven service attributes using a sample of 309 managers with a central role in purchasing logistics services across a range of industries and countries. The results reveal that three distinct decision models populate our data where the preferences for different logistics service attributes + such as price and delivery performance + vary greatly between customer groups represented by these models. Strategically, our findings provide themanagement of a third-party logistics provider with a logical starting point from which to determine the goals that are set for their operations, particularly in choosing the customer segments to service.

Coltman, T., Devinney, T.M. & Keating, B. 2011, 'Best-Worst Scaling Approach to Predict Customer Choice for 3PL Services', Journal of Business Logistics, vol. 32, no. 2, pp. 139-152.
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This study describes a simple, theoretically based methodology to analyze the nature of customer demand for third-party logistics provider service components. The method overcomes limitations in prior studies and enables us to examine the relative importance of product and service attributes as they pertain to the choice of third-party logistics providers. Two distinct types of customers populate our data: those professing operational attributes and those seeking relational attributes. The theoretical and practical implications are that improved supply chain models can be developed when separate demand structures are taken into account.

Coltman, T., Devinney, T.M. & Midgley, D. 2011, 'Customer relationship management and firm performance', Journal of Information Technology, vol. 26, no. 3, pp. 205-219.
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In this paper, we examine the impact of customer relationship management (CRM) on firm performance using a hieraxdlical construct modeL Following the resource-based view of the firm, strategic CRM is conceptualizect as an endogenously determined function of the organization's ability to harness and orchestrate lawer-order capabilities that comprise physical assets, such as IT infrastructure, and organizational capabilities, such as human analytics (HA) and business architecture (BA). Our resu~s reJeal a positive and significant path between a superior CRM capability and firm performance. In turn, superior CRM capability is positively associated with HA and BA However, our results suggest that the Àrnpact of rr infrastructure on superior CRM capability is indirect and fully mediated by HA and BA We also find that CAM inftiatives jointly emphasizing customer Intimacy and cost reduction outperform those taking a less balanced approach. Overall, this paper helps explain why some CRM programs are more successful than others and what capabilities are required to support success.

Devinney, T.M. 2011, 'Social Responsibility, Global Strategy, and the Multinational Enterprise: Global Monitory Democracy and the Meaning of Place and Space', Global Strategy Journal, vol. 1, pp. 329-344.
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Drawing on scholarship in a wide range of disciplines, this article examines how and where social responsibility can be accommodated within existing global strategy theory. It queries how the evolving global sociopolitical geography fundamentally alters key areas of research and what this may imply about the long-term veracity of our theories. It is argued that the same forces that have fostered the revolution in information technology are changing the fundamental meaning of place and space and with it the ability of new monitory forces to arise that put pressure on conventional modes of governance and control, particularly with respect to global institutions and multinational enterprises. Copyright ® 2011 Strategic Management Society.

Auger, P., Devinney, T.M. & Louviere, J.J. 2010, 'The importance of social consumerism across eight countries', Zeitschrift fur Betriebswirtschaft (ZfB), vol. 80, no. Special 1, pp. 23-37.
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This paper descrihes the results of scvcrallarge empirical studies that investigated the impact ofsocial product attributes on consumer purchase intentions. Our results show that some consumers are willing to pay for more socially acceptable products, but that most ofthose consumers do not know about the social product features ofthe products they purchase. Furthermore, our analyses demonstrate that consumers can be segmented based on their preferences for (or against) social product features and that these segments are not country specific and do not relate well to observable demographic factors.

Auger, P., Devinney, T.M., Louviere, J.J. & Burke, P.F. 2010, 'The importance of social product attributes in consumer purchasing decisions: A multi-country comparative study', International Business Review, vol. 19, no. 2, pp. 140-159.
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This paper examines the role that social attributes+environmental and labour conditions+play in product choice across a range of developed and emerging economies. We use a multi-attribute design to force consumers to not only trade-off social attributes with tangible attributes but also make trade-offs with other intangible attributes, namely brand and country of origin. Our results show that: (1) social attributes are generally more influential in developed than in emerging economies, (2) the importance of social attributes holds across high and low involvement products, and (3) social attributes can influence product choice even when other intangible attributes are included in the design. We believe that our results offer a more accurate picture of the role of social attributes since they are based on a multi-cue, multi-product design that forced consumers to make tradeoffs between tangible and intangible attributes.

Bourgeon, L. & Devinney, T.M. 2010, 'Organisational knowledge and the project dimension', International Journal of Project Organisation and ..., vol. 2, no. 3, pp. 267-285.
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The emergence of project-based organisations and the resulting questioning of company structure focused on centres of competence necessitate a new portrayal of organisational knowledge. Exploring existing definitions of knowledge, this article proposes a typology of the various forms of organisational knowledge encompassed in the concept of organisational knowledge cube and taking into account the horizontal and action oriented dimension of the company structure: the projects. In the second part of the paper, the progressive transformation of the Opera de Paris over the last 15 years initiated with the construction of the second opera house in Paris + the Opera Bastille completed in 1989 + offers a dynamic view of a new organisational knowledge base's development accompanying the implementation of a project-based organisation.

Devinney, T.M. 2010, 'The consumer, politics and everyday life', Australasian Marketing Journal, vol. 18, no. 3, pp. 190-194.
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A serious limitation of work in the field of ethical consumerism and social consumption is the contextualization of the research, independent of the methodology. In this article, we hint at how we can resolve these dilemmas by applying techniques that give us information involving trade-offs amongst a larger range of issues across a broader sample of people. In doing so, we also show that the complexity that we see in individual decision making is in evidence at the macro level as well. Just as individuals refuse to follow the idealized patterns represented by +ethical consumerism+ in purchasing, so, too, do they fail to conform to simple rules around general social, economic and political preferences.

Devinney, T.M., Yip, G.S. & Johnson, G. 2010, 'Using frontier analysis to evaluate company performance', British Journal of Management, vol. 21, no. 4, pp. 921-938.
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The measurement of performance is critical to nearly all managerial disciplines. Yet little is known about the aggregation characteristics of the components of performance and how our notion of a `good performing firm+ relates to what we use as a dependent variable. In this paper we propose an approach to the measurement of performance that uses the logic of frontier analysis and the technique of data envelopment analysis. The approach is shown to be a reasonable representation of the multidimensional nature of performance and is shown to replicate, effectively, the components that strategic management scholars typically consider when discussing performance. It is also shown to be superior to the simpler alternatives based on traditional approaches to performance measurement.

Eckhardt, G., Belk, R. & Devinney, T.M. 2010, 'Why don't consumers consume ethically?', Journal of Consumer Behaviour, vol. 9, no. 6, pp. 426-436.
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Many consumers profess to want to avoid unethical offerings in the marketplace yet few act on this inclination. This study investigates the nature of the rationales and justifications used by consumers to make sense of this discrepancy. The data was collected via in-depth interviews across eight countries. The respondents were presented with three ethical consumption scenarios, and discussed their views on the consumption issues as well as their consumption behavior. The majority of the discussion focused around their rationalizations for their lack of ethical consumption patterns. Three justification strategies emerged from the data: economical rationalization, institutional dependency, and developmental realism. Economic rationalization focuses on consumers wanting to get the most value for their money, regardless of their ethical beliefs. Institutional dependency refers to the belief that institutions such as the government are responsibility to ethically regulate what products can be sold. Finally, developmental realism features the rationalization that some unethical behaviors on the part of corporations must exist in order for macro level economic development to occur. Consumer resistance in the marketplace is currently limited to small niche groups. This study investigates why resistance is so limited, in spite of survey results which suggest that a much larger group of people are interested in ethical consumption. This is the first study to investigate the nature of consumer rationales, and reinforces the need for non-survey-based research to understand nuanced consumer reactions and behaviors in ethical consumerism

Coltman, T., Bru, K., Perm-Ajchariyawong, N., Devinney, T.M. & Benito, G.R. 2009, 'Supply chain contract evolution', European Management Journal, vol. 27, no. 6, pp. 388-401.
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This paper draws together theories from organisational and neo-institutional literatures to address the evolution of supply chain contracts. Using a longitudinal case study of the Norwegian State Railways, we examine how firms move through the stages in an inter-organisational process of supply chain contract evolution and how they can cooperate to ensure efficiency and equity in their contractual relationship. The findings suggest that inefficient and inequitable initial contracts can occur, in part, because of the cognitive shortcomings in human decision-making processes that reveal themselves early in the arrangement before learning and trust building can accumulate. We then reveal how parties can renegotiate towards a more equitable and efficient supply chain contract.

Crouch, G.I., Devinney, T.M., Louviere, J.J. & Islam, T. 2009, 'Modelling consumer choice behaviour in space tourism', Tourism Management, vol. 30, no. 3, pp. 441-454.
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This paper presents the results of stated-preference, discrete choice experiments designed to examine potential consumer reactions to various options emerging in the embryonic space tourism industry. The research investigated choice behaviour between four types of space tourism: high-altitude jet fighter flights, atmospheric zero-gravity flights, short-duration sub-orbital flights, and longer duration orbital trips into space. Each type of space tourism was represented in terms of an array of major features that potentially may have a major impact on the perceptions, attitudes, and choice behaviour of likely customers in this market. The choice experiments were embedded in an information-rich, online survey. Choice data from the experiments were analysed with the mixed logit model, which is a random coefficient model that allows for a continuous distribution of the preferences (effects) for each feature. The results identify a number of features for each type of flight option as well as a number of customer characteristics that appear to impact the choice of space tourism type.

Devinney, T.M. 2009, 'Is the socially responsible corporation a myth? The good, bad and ugly of corporate social responsibility', Academy of Management Perspectives, vol. 23, no. 2, pp. 44-56.
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Despite differences of opinion about the efficacy of corporate social responsibility, there is a general consensus among academics, policy makers, and practitioners that corporations operate with a social sanction that requires that they operate within the norms and mores of the societies in which they exist. In this article I argue that the notion of a socially responsible corporation is potentially an oxymoron because of the naturally conflicted nature of the corporation. This has profound implications for our understanding of corporate social responsibility, what we view as the relevant issues relating to it, and how we investigate its role and impact

Nikolova, N. & Devinney, T.M. 2009, 'Influence and power dynamics in client-consultant teams', Journal of Strategy and Management, vol. 2, no. 1, pp. 31-55.
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The aim of this paper is to provide a clearer picture of the nature of power imbalance in client-consultant teams, which has negative consequences for the development and implementation of consultantsÔ++ recommendations, and to outline ways how to avoid such an imbalance in the first instance.

Richard, P.J., Devinney, T.M., Yip, G.S. & Johnson, G. 2009, 'Measuring organizational performance: Towards methodological best practice', Journal of Management, vol. 35, no. 3, pp. 718-804.
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Organizational performance is one of the most important constructs in management research. Reviewing past studies reveals a multidimensional conceptualization of organizational performance related predominately to stakeholders, heterogeneous product market circumstances, and time. A review of the operationalization of performance highlights the limited effectiveness of commonly accepted measurement practices in tapping this multidimensionality. Addressing these findings requires researchers to (a) possess a strong theoretical rationale on the nature of performance (i.e., theory establishing which measures are appropriate to the research context) and (b) rely on strong theory as to the nature of measures (i.e., theory establishing which measures should be combined and the method for doing so). All management research on performance should explicitly address these two requirements. The authors conclude with a call for research that examines triangulation using multiple measures, longitudinal data and alternative methodological formulations as methods of appropriately aligning research contexts with the measurement of organizational performance.

Yip, G.S., Devinney, T.M. & Johnson, G. 2009, 'Measuring long term superior performance: The UK's long-term financial performers', Long Range Planning, vol. 42, no. 3, pp. 390-413.
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This article examines the issue of determining long-term sustained superior financial performance. We demonstrate that the technique of frontier analysis is a robust and theoretically consistent way to identify relative performance. We show how our approach, although dependent on the reliability of reported financial data (which recent events show needed to be treated with caution for some companies), addresses the three critical issues in the measurement of performance: balancing short-term and long-term performance, capturing the multidimensional nature of performance, and finding the right peer comparators. The approach is particularly important today, given the failure of past performance to signal in any way how firms would be able to weather a pervasive global crisis.

Auger, P., Devinney, T.M., Louviere, J.J. & Burke, P.F. 2008, 'Do social product features have value to consumers?', International Journal of Research in Marketing, vol. 25, no. 3, pp. 183-191.
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The present paper utilizes a random utility theoretic experimental design to provide estimates of the relative value that selected consumers place on the social features of products. Experiments were conducted in Hong Kong and Australia using both university students and supporters of the human rights organization Amnesty International. The paper focuses on two classes of social features, +labor practices+ and +animal rights and the environment+. The results show that the social features of products can, on average, affect an individuals' likelihood of purchasing a product. Also, this paper finds distinctive segments of ethically orientated consumers.

Coltman, T., Devinney, T.M., Midgley, D. & Venaik, S. 2008, 'Formative versus reflective measurement models: Two applications of formative measurement', Journal of Business Research, vol. 61, no. 12, pp. 1250-1262.
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This paper presents a framework that helps researchers to design and validate both formative and reflective measurement models. The framework draws from the existing literature and includes both theoretical and empirical considerations. Two important examples, one from international business and one from marketing, illustrate the use of the framework. Both examples concern constructs that are fundamental to theory-building in these disciplines, and constructs that most scholars measure reflectively. In contrast, applying the framework suggests that a formative measurement model may be more appropriate. These results reinforce the need for all researchers to justify, both theoretically and empirically, their choice of measurement model. Use of an incorrect measurement model undermines the content validity of constructs, misrepresents the structural relationships between them, and ultimately lowers the usefulness of management theories for business researchers and practitioners. The main contribution of this paper is to question the unthinking assumption of reflective measurement seen in much of the business literature.

Coltman, T., Devinney, T.M. & Midgley, D. 2008, 'The value of managerial beliefs in turbulent environments: Managerial orientation and e-business advantage', Journal of Strategy and Management, vol. 1, no. 2, pp. 181-197.
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Purpose + There is a great divide between the degree to which academic research accounts for the role of managerial discretion in firm performance and the weight given by the popular press and financial community to the importance of the management of an organization. The purpose of this paper is to bridge this gap by quantifying the way managerial beliefs influence the quality of firm performance in a turbulent environment based on e-business. Design/methodology/approach + An e-business research setting is used that is associated with a situation of environmental turbulence to allow for sufficient variance in managerial beliefs to measure their effect on firm performance. The sample contains 293 firms. Findings + Aggregate level results indicate that managerial beliefs have a positive and significant effect on firm performance. Four distinctive segments were also found to exist. These segments vary in terms of the strength of the position that a manager holds regarding the value of e-business and firm performance. Originality/value + The paper shows that the affect of e-business on firm performance is not structural in the sense that firm performance does not depend on the firm or industry but is reflective of the strength of the beliefs held by managers. This implies that the +black box+ approach that is characteristic of much management research may be problematic because it fails to measure the variables that may matter most to performance.

Devinney, T.M., Dowling, G.R. & Perm-Ajchariyawong, N. 2008, 'The Financial Times business schools ranking: What quality is this signal of quality?', European Management Review, vol. 5, no. 4, pp. 195-208.
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We suggest that the annual rankings of business schools have acquired a legitimacy that unduly defines the organizational field in a manner that makes it difficult and risky for most schools to manage to this measure of business school quality and positional status. To illustrate this we analyze the annual rankings produced by the Financial Times. This analysis illustrates that (a) these rankings are driven in large part by structural factors that many schools cannot change, (b) the ranks of the top schools are quite stable over time, and (c) the ranks of the bottom schools are quite dynamic. These effects provide a competitive advantage for the early entrants into the top ranks. Our research builds on the idea that the rankings are a social statistic that plays a crucial role in defining business school competition

Dolnicar, S., Crouch, G.I., Devinney, T.M., Huybers, T., Louviere, J.J. & Oppewal, H. 2008, 'Tourism and Discretionary Income Allocation: Heterogeneity Among Households', Tourism Management, vol. 29, no. 1, pp. 44-52.
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Tourism expenditures have been much researched in the past: at the aggregate level to evaluate national benefit of the tourism industry and at the disaggregate level to evaluate the attractiveness of tourist market segments. Past studies, however, fail to take into account that tourism expenditures are affected by the plethora of other expenditures households make and that households are heterogeneous in allocating discretionary funds to alternative spending options. The present study fills this gap by investigating heterogeneity in household discretionary expenditures derived from a realistic choice task. In doing so, it challenges the implicit paradigm of prior research into tourism expenditures in which the context of the household tradeoff in allocating income is ignored. The results, highlight the importance of studying tourism expenditure in the context of other household expenditure decisions; demonstrate the high level of heterogeneity between individuals with respect to their spending preferences; and illustrate the value of this knowledge for tourism destination management as well as government policy in being able to assess the competition between expenditure categories and identify market segments most suitable for the product category offered.

Auger, P., Devinney, T.M. & Louviere, J.J. 2007, 'Using best-worst scaling methodology to investigate consumer ethical beliefs across countries', Journal Of Business Ethics, vol. 70, no. 3, pp. 299-326.
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This study uses best-worst scaling experiments to examine differences across six countries in the attitudes of consumers towards social and ethical issues that included both product related issues (such as recycled packaging) and general social factors (

Auger, P. & Devinney, T.M. 2007, 'Do what consumers say matter? The misalignment of preferences with unconstrained ethical intentions', Journal of Business Ethics, vol. 76, no. 4, pp. 361-383.
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Nearly all studies of consumers+ willingness to engage in ethical or socially responsible purchasing behavior is based on unconstrained survey response methods. In the present article we ask the question of how well does asking consumers the extent to which they care about a specific social or ethical issue relate to how they would behave in a more constrained environment where there is no socially acceptable response. The results of a comparison between traditional survey questions of +intention to purchase+ and estimates of individuals willingness-to-pay for social attributes in products reveal that simple survey questions are too +noisy+ to provide operationally meaningful information and overstate intentions to a considerable extent.

Braithwaite, J., Westbrook, J.I., Foxwell, R., Boyce, R., Devinney, T.M., Budge, M.M., Murphy, K., Ryall, M., Beutel, J., Vanderheide, R., Renton, L., Travaglia, J., Stone, J., Barnard, A., Greenfield, D., Corbett, A., Nugus, P. & Clay-Williams, R. 2007, 'An action research protocol to strengthen system-wide inter-professional learning and practice [LP0775514]', BMC Health Services Research, vol. 7, pp. 1-10.
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Background Inter-professional learning (IPL) and inter-professional practice (IPP) are thought to be critical determinants of effective care, improved quality and safety and enhanced provider morale, yet few empirical studies have demonstrated this. Whole-of-system research is even less prevalent. We aim to provide a four year, multi-method, multi-collaborator action research program of IPL and IPP in defined, bounded health and education systems located in the Australian Capital Territory (ACT). The project is funded by the Australian Research Council under its industry Linkage Program. Methods/Design The program of research will examine in four inter-related, prospective studies, progress with IPL and IPP across tertiary education providers, professional education, regulatory and registration bodies, the ACT health system's streams of care activities and teams, units and wards of the provider facilities of the ACT health system. One key focus will be on push-pull mechanisms, ie, how the education sector creates student-enabled IPP and the health sector demands IPL-oriented practitioners. The studies will examine four research aims and meet 20 research project objectives in a comprehensive evaluation of ongoing progress with IPL and IPP.

Buckley, P.J., Devinney, T.M. & Louviere, J.J. 2007, 'Do managers behave the way theory suggests? A choice-theoretic examination of foreign direct investment location decision-making', Journal of international business studies, vol. 38, no. 7, pp. 1069-1094.
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Coltman, T., Devinney, T.M. & Midgley, D. 2007, 'e-Business strategy and firm performance: A latent class assessment of the drivers and impediments to success', Journal of Information Technology, vol. 22, no. 2, pp. 87-101.
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Among many leading organizations, in all sectors of industry, commerce and government, there is considerable evidence of e-business being deployed to achieve strategic goals. Where this deployment has been most successful, there is a strong case that the organization has taken an integrated approach that both builds on the organization+s strengths and pays careful attention to the process of change within the organization. However, in the literature most empirical work has either studied e-business strategy and performance from the perspective of strategy content + which highlights positioning and/ or unique bundles of resources + or from the perspective of strategy process + which captures human influence and e-business implementation. In this study, we integrate these two perspectives to develop a more holistic understanding of the underlying drivers of e-business performance. Further, latent class modeling techniques are used to show that the variables in our study are heavily influenced by the unobservable heterogeneity across firms. Four distinct types of firms populate our data, and the relationship between performance and its underlying determinants varies greatly between them. The implication is that a single model cannot explain the relationship between environment, structure, feasibility, managerial beliefs and performance. This is critical to our understanding of e-business as it implies that there is far less homogeneity at the individual firm level than is normally assumed in the literature.

Crouch, G.I., Oppewal, H., Huybers, T., Dolnicar, S., Louviere, J.J. & Devinney, T.M. 2007, 'Discretionary Expenditure and Tourism Consumption: Insights from a Choice Experiment', Journal of Travel Research, vol. 45, no. 3, pp. 247-258.
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Devinney, T.M. & Wilkens, M. 2007, 'The retail market for compound instruments in Germany - Developments and benefits', Journal of Business and Policy Research, vol. 3, no. 1, pp. 111-126.
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NA

Soo, C., Devinney, T.M. & Midgley, D. 2007, 'External knowledge acquisition, creativity and learning in organizational problem solving', International Journal of Technology Management, vol. 38, no. 1/2, pp. 137-159.
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The role of knowledge in firm strategy and performance is well documented in existing literature. Numerous studies conclude that, in general, the higher the level of knowledge acquired, the greater the level of firm performance. In this study, we take a more micro-level approach. Specifically, we examine the impact of external knowledge on the processes of creativity and learning in problem solving. We also investigate the role of absorptive capacity in knowledge acquisition, creativity and learning. As we will show, simply having access to a pool of external knowledge is not enough. If the firm is to use this knowledge to improve its performance, it must be able to do the following: absorb that knowledge; act creatively upon that knowledge; create new knowledge from these activities.

Belk, R.W., Devinney, T.M. & Eckhardt, G. 2005, 'Consumer ethics across cultures', Consumption, Markets and Culture, vol. 8, no. 3, pp. 275-289.
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Consumer ethics are an understudied but important counterpart of business ethics. In this study we use qualitative methods and video ethnography to examine consumer beliefs and behaviors in eight countries, including both affluent and poor nations in Europe, North America and Australasia. Using depth interviews and projective methods, informants address three different ethical choices of products involving harm to the environment, poor labor conditions, and counterfeit goods. As the accompanying video reveals, there is a general lack of consumer concern for such issues across cultures. We examine the justifications offered for these views and consider implications for altering consumer behavior.

Brazell, J.D., Midgley, D. & Devinney, T.M. 2005, 'Relating Customer Value to Strategic Competence: A Discrete Choice Measurement Approach', Research in Competence-Based Management, vol. 1, pp. 15-45.
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The conceptual debate between Hamel and Pralahad (1990) in Harvard Business Review (68(3),79-93) and Stalk, Evans, and Schulman (1992) in Harvard Business Review (70(2), 4-9) focused the attention of both scholars and executives on the role of those bundles of assets, resources, and processes that serve as the basis for a firm's strategic direction. In this chapter, we develop a methodological approach that relates competences to customer value. Our approach builds on research in the area of multiattribute utility theory and provides a number ofdistinctive benefits. First, it is rigorous and consistent. Second, it is built on economic and behavioral decision theory. Third, it provides a direct and measurable link between measured competences and customer value. Although nowhere near a completed methodology, our approach provides the beginning of a stream of thinking that we hope will stress the importance ofthe measurement and testing of strategic concepts in a scientifically rigorous manner.

Devinney, T.M., Dowling, G.R. & Collins, M. 2005, 'Client and agency mental models in evaluating advertising', International Journal of Advertising, vol. 24, no. 1, pp. 35-50.
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Much has been written about the working relationship of advertising agencies and their clients. This paper examines whether advertising agency and client managers use the same mental models to evaluate the creative execution of print advertisements. It is found that while each group uses a different mental model to evaluate four such advertisements, they agree on the most preferred advertisement. Conflict is present but it does not reach a dysfunctional level.

Richard, P.J. & Devinney, T.M. 2005, 'Modular strategies: B2B technology and architectural knowledge', California Management Review, vol. 47, no. 4, pp. 86-113.
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Business-to-business information technology systems are becoming increasingly important in firm supply chains. Utilizing the concept of modularity, this article clarifies the strategic implications of B2B technology. There are two generic B2B strategies: modularization, which allows a firm to rent out its internal capabilities to others in its industry; and architectural entrepreneurship, which alters the supply chain by allowing a central coordinating firm to facilitate arrangements that trust issues and information asymmetries had previously made impossible. Which modular strategy is appropriate depends on the role the focal firm plays in the supply chain and their supply chain indispensability. Only firms with deep architectural knowledge can take full advantage of these modular strategies.

Venaik, S., Midgley, D. & Devinney, T.M. 2005, 'Dual paths to performance: The impact of global pressures on MNC subsidiary conduct and performance', Journal of international business studies, vol. 36, no. 6, pp. 655-675.
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Over the last decade, the international business literature has placed ever-greater emphasis on the role that learning and innovation play in determining multinational and multinational subsidiary performance. The present research seeks to understand the organizational paths leading to such desirable outcomes as greater learning, increased innovation and improved performance. Using a model tested with data collected through a survey of managers in subsidiaries of multinational firms, we find dual, independent paths to improved performance + one through networking and inter-unit learning and the other through subsidiary autonomy and innovation. A particular feature of these findings is that they can be shown to be robust after controlling for a wide range of environmental pressures and firm and industry factors. However, in the absence of environmental controls the dual path finding is rejected. These conflicting findings support the imperative to test models that include a diverse range of environmental pressures so that the true effects of organizational factors on learning, innovation and performance can be identified.

Venaik, S., Midgley, D. & Devinney, T.M. 2004, 'A new perspective on the integration-responsiveness pressures confronting multinational firms', M I R: Management International Review: journal of international business, vol. 44, no. Special 1, pp. 15-48.
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The Integration-Responsiveness framework of Prahalad and Doz (1987) has been used extensively in the international business literature to typify the diverse and often-conflicting environmental pressures confronting firms as they expand worldwide. Although the IR framework has been successfully applied for over a decade, many theoretical and empirical studies have focused on the consequences of these pressures rather than the pressures themselves. Prahalad and Doz identified the economic, technological, political, customer and competitive factors that create the global integration and local responsiveness pressures on the diverse businesses and functions in MNEs. This article explains the methodology, including the procedure for data collection and analysis. The researchers conclude with a discussion of their findings and directions for future research, speculating as to the appropriate definition of the domain of IR pressures and the criteria they might use to validate measures of these.

Auger, P., Burke, P.F., Devinney, T.M. & Louviere, J.J. 2003, 'What will consumers pay for social product features?', Journal Of Business Ethics, vol. 42, no. 3, pp. 281-304.
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Soo, C., Devinney, T.M., Midgley, D. & Deering, A. 2002, 'Knowledge management: Philosophy, process, and pitfalls', California Management Review, vol. 44, no. 4, pp. 129-150.
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According to a leading scholar of management James Brian Quinn,' "The capacity to manage human intellect+and to transform intellectual output into a service or a group of services embodied in a product+ is fast becoming the critical executive skill of this era." Contrast that with the assertion by the pointy-haired boss of the Dilbert cartoon that his company's success will be driven by "redesigning processes to enable enterprise integration of knowledge resources and tools." The first is a serious, thoughtful, and eminently reasonable statement of a belief in the transformation of management. The second is a caricature of that belief, subsequently doused by Wally's response, "Is it okay if I do nothing?" Leave it to Scott Adams and his alter egos to gut the sanctity from the latest management fad.

Coltman, T., Devinney, T.M., Latukefu, A. & Midgley, D. 2001, 'E-business: Revolution, evolution or hype?', California Management Review, vol. 44, no. 1, pp. 57-86.

Devinney, T.M., Midgley, D. & Venaik, S. 2000, 'The optimal performance of the global firm: Formalizing and extending the integration-responsiveness framework', Organization Science, vol. 11, no. 6, pp. 674-695.

Carson, S., Devinney, T.M., Dowling, G.R. & John, G. 1999, 'Understanding institutional designs within marketing value systems', Journal of Marketing, vol. 63, pp. 115-130.

Devinney, T.M. & Kabanoff, B. 1999, 'Doing what they say or saying what they do? Australian organizations' signals of performance and attitudes', Australian Journal of Management, vol. 24, no. 1, pp. 59-75.
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The analysis; of voluntary disclosure by a corporation's management has become an increasingly important area of research in finance and accounting. Voluntary disclosure is the revelation of information above and beyond that required by formal accounting and regulatory standards. This paper follows in the tradition of the voluntary disclosure literature, with a new twist. Instead of analysing the voluntary disclosure of financial or operational data, we investigate the more subtle use of words in the company's annual report as representing a specific strategic orientation--in this case, how a firm's reference to activities reflects current and future investment and performance. More specifically, we address the question of what do an organisation's verbal mentions of a region signal about its investment and performance in that region?

Devinney, T.M. & Dowling, G.R. 1999, 'Getting the piper to play a better tune: Understanding and resolving advertiser-agency conflicts', Journal of Business-to-Business Marketing, vol. 6, no. 1, pp. 19-58.
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Auger, P., Devinney, T.M., Dowling, G.R., Eckert, C. & Perm-Ajchariyawong, N. 2011, 'The value of a corporate, workplace and social reputation to potential executive employees', Academy of Management Conference, San Antonio, USA, August 2011 in Proceedings of the 2011 Academy of Management Conference, ed Toombs, Leslie, Academy of Management, New York, USA, pp. 1-5.
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Auger, P., Devinney, T.M. & Louviere, J.J. 2009, 'Global strategies for social product consumption: Identifying the socially-conscious consumer', Australian and New Zealand Academy of Management Conference, Melbourne, Australia, December 2009 in 23rd ANZAM Conference 2009 'Sustainability Management and Marketing', ed Beaumont, N, Australian and New Zealand Academy of Management, Melbourne, Australia, pp. 1-22.
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This paper provides and overview of a multiple country examination of consumers+ willingness to pay for social product features. Using latent class finite mixture modeling we show that segments of socially conscious consumers exist but they possess characteristics at odds with traditional thinking.

Burke, P.F., Auger, P., Devinney, T.M. & Louviere, J.J. 2008, 'Evaluating the valuation of ethical features', International Centre for Anti Consumption Research, Faculty of Economics and Business, The University of Sydney, December 2008 in International Centre for Anti Consumption Research (ICAR) Conference, ed Black, I, Faculty of Economics and Business, The University of Sydney, Sydney, Australia, pp. 1-8.
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Auger, P., Devinney, T.M. & Louviere, J.J. 2007, 'A multi-country investigation of the impact of intangible social attributes on purchase intentions', Engineering Mathematics and Applications Conference, Reykjavik, Iceland, May 2007 in Flexible Marketing in and Unpredictable World: Proceedings of the 36th EMAC Conference, ed Engilbertsson, H., Reykjavik University, Reykjavik, Iceland, pp. 1-7.
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the emergence of global media and information availability has increased the importance of intangible attributes in consumer purchase decisions. The present paper utilizes choice experiments to examine the relative importance of three categories of intangible attributes brand, country-of-origin, and social attributes on a sample of consumers from 6 countries.

Devinney, T.M. & Perm-Ajchariyawong, N. 2007, 'Do managers look beyond cost when making outsourcing decisions? The role of innovation and value capture in effecting managerial decision-making', Australian and New Zealand Academy of Management Conference, Sydney, Australia, December 2007 in Proceedings of the 21st Annual Conference of ANZAM, ed Parry, K, Australian and New Zealand Academy of Management, Sydney, Australia, pp. 1-13.

Gudergan, S., Devinney, T.M. & Costi, S. 2006, 'The role of fairness and ambiguity in negotiating marketing alliances', Australian and New Zealand Academy of Management Conference, Yeppoon, Australia, December 2006 in Management: Pragmatism, Philosophy, Priorities - Proceedings of the 20th ANZAM Conference, ed Kennedy, J; Di Milia, L, ANZAM, Sydney, Australia, pp. 1-18.
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Crouch, G.I., Devinney, T.M., Dolnicar, S., Huybers, T., Louviere, J.J. & Oppewal, H. 2005, 'New horses for old courses - questioning the limitations of sustainable tourism to supply-driven measures and the nature-based context', Australian and New Zealand Marketing Academy Conference, Fremantle, Australia, December 2005 in Broadening the Boundaries - ANZMAC 2005 Conference Proceedings, ed Purchase, S, University of Western Australia, Perth, Australia, pp. 13-19.
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Crouch, G.I., Devinney, T.M., Dolnicar, S., Huybers, T., Louviere, J.J. & Oppewal, H. 2005, 'Tourism discretionary spending choice behaviour', Australian and New Zealand Marketing Academy Conference, Fremantle, Australia, December 2005 in Broadening the Boundaries - ANZMAC 2005 Conference Proceedings, ed Purchase, S, University of Western Australia, Perth, Australia, pp. 7-12.
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Auger, P., Burke, P.F., Devinney, T.M. & Louviere, J.J. 2004, 'Consumer reaction to social issues: a six country study.', Engineering Mathematics and Applications Conference, Murcia, Spain, May 2004 in Proceedings of the 33rd EMAC Conference: +Worldwide Marketing?+, ed -, University of Murcia, Murcia, Spain, pp. 1-5.
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Devinney, T.M., Johnson, G. & Yip, G. 2004, 'The exceptional firm', Australian and New Zealand Academy of Management Conference, Dunedin, New Zealand, December 2004 in Proceedings of the 18th Annual Conference of ANZAM, ed Elkin, G, Australian and New Zealand Academy of Management, Sydney.

Devinney, T.M., Louviere, J.J. & Coltman, T. 2004, 'Utilizing rich multimedia methods for the elicitation of preferences for radical future technologies', Engineering Mathematics and Applications Conference, Warsaw, Poland, October 2004 in Proceedings of the ESOMAR/EMAC Conference: Integrating Marketing Research in Business. From Managing Data to Generating Decisions, ed Feunekes, G., ESOMAR, Asterdam, The Netherlands, pp. 271-288.
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NA

Oppewal, H., Morrison, M.D., Rungie, C., Waller, D.S., Wang, P.Z., Louviere, J.J. & Devinney, T.M. 2004, 'A conceptual model of consumer decision states using information acceleration.', Australian and New Zealand Marketing Academy Conference, Wellington, New Zealand, November 2004 in Conference Proceedings of the 2004 Australian and New Zealand Marketing Academy Conference: "Marketing Accountabilities and Responsibilities", ed Wiley, J; Thirkell, P, ANZMAC, Wellington, New Zealand, pp. 1-5.
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Rungie, C., Morrison, M.D., Waller, D.S., Wang, P.Z., Louviere, J.J., Oppewal, H., Devinney, T.M. & Coltman, T. 2004, 'Decision states and information acceleration', Australian and New Zealand Marketing Academy Conference, Wellington, New Zealand, November 2004 in Conference Proceedings of the 2004 Australian and New Zealand Marketing Academy Conference: "Marketing Accountabilities and Responsibilities", ed Wiley, J; Thirkell, P, ANZMAC, Wellington, New Zealand, pp. 1-5.
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Waller, D.S., Wang, P.Z., Oppewal, H., Morrison, M.D., Rungie, C., Louviere, J.J. & Devinney, T.M. 2004, 'Decision states for purchasing a DVD player: a preliminary study', Australian and New Zealand Marketing Academy Conference, Wellington, New Zealand, November 2004 in Conference Proceedings of the 2004 Australian and New Zealand Marketing Academy Conference: "Marketing Accountabilities and Responsibilities", ed Wiley, J; Thirkell, P, ANZMAC, Wellington, pp. 1-5.
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Soo, C., Devinney, T.M. & Midgley, D. 2001, 'Knowledge Management: Philosophy, Process and Pitfalls', Australian and New Zealand Academy of Management Conference, Auckland, December 2001 in Proceedings of ANZAM 2001: Closing the Divide, ed N/A, Massey University, Auckland, pp. 0-0.

Devinney, T.M., Auger, P. & De Sailly, R. 2012, 'What Matters to Americans: Social, Political and Economic Values', NA, Online, pp. i-55.
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This is the second report relating to the Anatomy of Civil Societies Research Project. It covers an omnibus study of US society using a mixture of different methods. The report is a public report and hence simple and non-technical.

Devinney, T.M., De Sailly, R. & Auger, P. 2012, 'What Matters to Australians: Our Social, Political and Economic Values', NA, Online, pp. i-54.
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This is the first report relating to the Anatomy of Civil Societies Research Project. It covers an omnibus study of Australian society using a mixture of different methods. The report is a public report and hence simple and non-technical.

Devinney, T.M., Auger, P. & De Sailly, R. 2012, 'What Matters to Citizens of the United Kingdom: Social, Political and Economic Values', http://www.modern-cynic.org/, Online, pp. i-51.
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This is the third report relating to the Anatomy of Civil Societies Research Project. It covers an omnibus study of UK society using a mixture of different methods. The report is a public report and hence simple and non-technical.

Devinney, T.M., De Sailly, R., Auger, P., Sattler, H., Erfgen, C., Schwalbach, J. 2012, 'What Matters to Germans: Social, Economic and Political Values', NA, Online, pp. i-46.
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This is the fourth report relating to the Anatomy of Civil Societies Research Project. It covers an omnibus study of German society using a mixture of different methods. The report is a public report and hence simple and non-technical.